Shoplifters vs. Retailers
by Charles A. Sennewald
(e-Book)
$12.00

With over 5,000 individuals being apprehended for shoplifting every day, shoplifters and security personnel alike are exposed to issues such as civil rights, false arrest and numerous other ramifications. Both have rights, consequences and liability resulting from their actions.

Shoplifters vs. Retailers is the ONLY publication that candidly discusses the rights of a shoplifter AND the obligations of security personnel who apprehend them.

Written by the most internationally recognized authority in shoplifting, Charles Sennewald, this controversial book is a must for individuals who shoplift or who are thinking about committing the act. It is essential for Security Agents charged with dealing with shoplifters and who must know their legal limitations and obligations.

Shoplifters vs. Retailers discusses actual cases of the 20 most common shoplifting scenarios with a complete analysis of the circumstances including legal problems arising from false arrest, excessive use of force, entrapment etc.

Jackass Management
by Charles A. Sennewald
(e-Book)
$16.00

A Jackass Management Trait is a flaw in one’s managerial style that he or she knows is wrong, but persists in dealing with subordinates in that fashion, and hence it becomes inexcusably a Jackass Management Trait. Simple. Chuck has identified 32 jackass managers who characteristically indulge in one or more of the traits found in this book. In Chuck’s words, “It only stands to reason that employees who are resentful, disgusted, disappointed, feel cheated or abused, or are angry with their bosses are not going to do their best.” And this state of anger or resentment within the ranks is not conducive to achieving the security department’s mission.

With the objective of increasing security effectiveness in mind, the Jackass Management Traits are reborn and are shared in this work as perfect models of what every leader should attempt to correct, eliminate and/or avoid. With the help of some colorful cartoons, Sennewald identifies key management shortcomings in the security industry, provides relevant examples, and explains the ways in which these traits may be overcome.

You’ll find Chuck’s informal and conversational writing style to be a nice departure from the usual dry management books and the jackass cartoons to be helpful in understanding the concept.